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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Harter

November 13, 2024

5  out of  5
rating by Matt Harter
"I very much appreciate working with Leanne Cassanova and team (Jen). They have been thoroughly supportive and helpful and there for me during a recent claim I had to make. They are professional and friendly and very, very responsive! It’s nice to know you can have local agents that work with you like a “good neighbor” as that is how I felt when working through my claim with them. It’s nice to have that personal connection and relationship when so many times it seems these days you are filtered through voice prompts. Glad to have them on my side :-)"
We responded:
"Matt, thank you for taking the time to leave us a review! We are thrilled that you are happy with your experience. Jen is such an asset to the Casanova State Farm Agency! We appreciate you for letting us be your good neighbor! "
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T Ray

November 7, 2024

5  out of  5
rating by T Ray
"Great service and I highly recommend. Terri helped me get insurance for my properties. Very responsive and always gets the works done in a timely manner. I had to make a few updates post issuance of the policy, which was done in a matter of weeks."
We responded:
"Thank you for your 5-star review! Your State Farm Team appreciates your business & kind words!"
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Kelly Marsolek

November 5, 2024

5  out of  5
rating by Kelly Marsolek
"The staff at this office is incredible. They are patient with my chaos and continually help us get the coverage we need without overselling us. They find ways for us to save money and are always willing to help."
We responded:
"Kelly, thank you for the five-stars! We greatly appreciate your business!"
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Maura Andrews

October 27, 2024

5  out of  5
rating by Maura Andrews
"Terri LaValle went above and beyond in helping me get the biggest discount I could !! She took her time to listen to our changes and called me back with ideas to help u save money. Much appreciated!!!"
We responded:
"Maura, Terri is such an asset to our team! Thank you for choosing Casanova State Farm & for the kind words! Our team appreciates it!"
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Kim Lang

October 24, 2024

5  out of  5
rating by Kim Lang
"My husband had an accident and totaled my car. Thankfully both he and the other driver were unhurt. This was difficult for me personally for many reasons, but Leanne Casanova State Farm Insurance was wonderful to work with. First and foremost they asked if everyone was all right. From there they guided me step by step in everything I needed to do to start my claim. They checked in to be sure that everything was flowing smoothly. When I didn’t get my payment they stepped in and actually called on my behalf to help me get through it. Jen was fantastic and everyone I spoke with was so kind and helpful. I will be a lifelong customer. Thank you all for helping me manage this very difficult time. Kim Lang"
We responded:
"Kim, thank you so much for the kind words about Jen & our team members! We strive to always provide the best service possible to our customers. Thank you for choosing Casanova State Farm!"
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Bruce Sielaff

October 16, 2024

5  out of  5
rating by Bruce Sielaff
"Terri was very helpful and patient with me while I attempted to get an HO-6 Policy . Since I hadn't gotten this type of policy before, the patience was very much appreciated. Thanks."
We responded:
"Bruce, thank you for the kind words about Terri, she is such an asset to our team! "
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Neven Grossman

October 16, 2024

5  out of  5
rating by Neven Grossman
"Every member of the team that I have had the pleasure of speaking to has been absolutely wonderful and super helpful. They have always been able to help me with any question I have and go above and beyond to do so!"
We responded:
"Neven, what kind words! Thank you so much for choosing Casanova State Farm! Our team strive to provide the best customer service! "
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Annamarie Mosrng

October 9, 2024

5  out of  5
rating by Annamarie Mosrng
"Terri was very helpful, knowledgeable and pleasant to talk with."
We responded:
"Thank you for the wonderful review, Lynn! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Terri always puts our customers first."
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Haley Nelson

October 9, 2024

5  out of  5
rating by Haley Nelson
"I love my insurance people! With backgrounds in teaching, they are so great at explaining things in terms I can understand. I always appreciate the ways which they help me to save money as well. Would highly recommend!"
We responded:
"Thank you for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies!"
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Thomas Murphy

October 8, 2024

5  out of  5
rating by Thomas Murphy
"Provided excellent service"
We responded:
"Thank you for the five-stars, Thomas! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Andrea Finstrom

October 7, 2024

5  out of  5
rating by Andrea Finstrom
"Very friendly and great personalized service."
We responded:
"Thank you for your comments! Our team appreciates your kind words. Thank you for choosing Casanova State Farm!"
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Marvin Graham

October 4, 2024

5  out of  5
rating by Marvin Graham
"Lauren Vassel is absolutely amazing. She has an amazing ability to follow up on promises to her clients. An absolute PLEASURE to work with and I am grateful to have met such a lady. Thank you Lauren!!"
We responded:
"Wow, Marvin, thank you for the positive feedback! We are happy to hear that Lauren provided you with kind and professional service. Thank you for choosing us for your insurance needs! - Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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Don Wies

September 21, 2024

5  out of  5
rating by Don Wies
"Terry was patient and rescheduled our meeting multiple times. Her knowledge of the products were very good. We found that we were under insured by over half our homes value. The rate of insurance per dollar was lower. We saved more by bundling our auto in too! A further reduction will be realized by completing a defensive driver course online. All thanks to Terry! Thank you!"
We responded:
"Thank you for your comments, Don! Our team appreciates your kind words. Thank you for choosing Casanova State Farm!"
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Aria Foster

September 8, 2024

5  out of  5
rating by Aria Foster
"This office is great and Terri is amazing! She was so understanding, making me feel taken care of and actually protected. I am so glad and thankful to have spoken with her -I switched insurance companies!"
We responded:
"Thank you, Aria, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Terri, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Damon Johnson

September 7, 2024

5  out of  5
rating by Damon Johnson
"Terri goes above and beyond to help you with any questions you have. Great support."
We responded:
"Hi, Damon! Thank you for the shoutout for Terri! She is a vital part of the team, and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Nina Guertin

September 4, 2024

5  out of  5
rating by Nina Guertin
"Terri was very helpful! I had a tricky insurance need and she was able to help me AND bring costs down - I so appreciate her and State Farm!!!"
We responded:
"Thank you for the kind words, Nina! Terri is an essential part of the Casanova Agency!! "
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m hoffman

August 23, 2024

4  out of  5
rating by m hoffman
"It was a pleasure to work with the Casanova office. They have handled my homeowner insurance needs for 16 years at least. Recently, Terri handled insurance for our new home. She understood the process, who to call, and kept me informed. So far, I have not had to make a claim. If I ever make a claim its's good to know that I can talk to a live person!"
We responded:
"Thank you for your comments! Our appreciates your kind words. Thank you for choosing Casanova State Farm!"
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Cori Wahl

August 16, 2024

5  out of  5
rating by Cori Wahl
"I had many questions, for some reason today, which resulted in several phone calls to State Farm. I was so impressed with the efficiency and kindness showed to me by Terri and Jenn. My questions were answered quickly and accurately. Terri also offered opportunities to improve my coverage. Thank you!"
We responded:
"Hi, Cori! Thank you for the shoutout for Jen & Terri! They are a vital part of the team and we appreciate how much they care about all of our customers. Thank you for giving us the opportunity to help you with your insurance needs. "
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Dr. Cinema

August 14, 2024

5  out of  5
rating by Dr. Cinema
"My rep is very helpful in answering my questions and helping me make updates to my policy"
We responded:
"Thank you for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies!"
Profile photo of Josiah Fassil

Josiah Fassil

August 6, 2024

5  out of  5
rating by Josiah Fassil
"Terry was fantastic in helping me with my insurance needs. She explained everything clearly, answered all my questions, and found a policy that fit my budget. Terry was quick to respond to calls and emails and made the whole process easy and stress-free. I highly recommend her for anyone looking for a reliable and caring insurance agent. Thank you, Terry!"
We responded:
"Josiah, thank you for the positive rating! Terri always puts our customers first. We are delighted by your amazing review!"
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Lee Agness

August 6, 2024

5  out of  5
rating by Lee Agness
"Terri has always been very knowledgeable and helpful anytime I have questions, make payments or need to make any changes to my insurance coverage."
We responded:
"Wow, Lee, thank you for the positive feedback! We are happy to hear that Terri provided you with kind and professional service. Thank you for choosing us for your insurance needs! - Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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alexliekis

August 6, 2024

5  out of  5
rating by alexliekis
"They have always been there for my family! They are super honest in order to help you the best they can, whether they charge you more or not! 10/10 agency!"
We responded:
"Alex, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that you've had a good experience! We appreciate you putting your trust in our office to help protect what matters most."
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Chris Beck

August 6, 2024

5  out of  5
rating by Chris Beck
"Always very helpful! Thanks!"
We responded:
"Thank you for your comments, Chris! We really appreciate your business!"
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AA Tony Bordsen

August 5, 2024

5  out of  5
rating by AA Tony Bordsen
"Great white glove treatment that was unexpected but very welcome. Leanne and her team did an awesome job proactively reaching out, going the extra mile and willing to help in any way. Very happy with my experience so far. Thank you!"
We responded:
"Thank you, Tony, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for you! Thank you for choosing Casanova State Farm!"
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john gehrke

August 2, 2024

5  out of  5
rating by john gehrke
"Friendly great service"
We responded:
"Thank you for the five-stars, John! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."