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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rob Hatch

May 14, 2025

5  out of  5
rating by Rob Hatch
"I've been with them for a LONG time. Like over 20 years. Everyone has always been super friendly, very knowledgeable and quite fast at assisting with any question I've every had. I highly recommend Leanne Casanova and her staff."
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UNRL.Visuals

May 13, 2025

5  out of  5
rating by UNRL.Visuals
"Terry saved me so much on my quote, she did everything in her power to continually find me the deals. God bless her. This team is the best of the best, I wouldn’t go anywhere else.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Derek Peterson

May 1, 2025

5  out of  5
rating by Derek Peterson
"May 1, 2025 Just off the phone with Terri. Gosh, she is good at what she does. I only talk with her twice a year - to suspend and reinstate my car insurance. She always remembers me, we talk, and she always is making sure that I am getting the lowest rates that I qualify for. Yes! Still 5 stars!!! May 2, 2024 I am adding to this post that I first wrote over a year ago. The windshield cracked - 1/2 across the entire glass. This is the second time and I blame, as do many others, on a manufacturers defect. Terry was exception at, once again, getting me up and running, with no drama, no wasted time nor steps. Once again! I am glad Terry and her colleagues are my insurance team. Post from 2023. I appreciate their: warmth, caring, availability, affordability, support to save me $$, and responsiveness to claims - working to keep things both fair and square."
We responded:
"Thank you for the five-stars, Derek! Our office is here for you whenever you need us and so glad Terri has worked hard to make sure you know about all discounts! "
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Matthew Fraundorf

April 22, 2025

5  out of  5
rating by Matthew Fraundorf
"I called Terri with full intent of just getting more information and some pricing. But she was so nice, knowledgeable and easy to work with that we got our home and auto switched over on the spot. she was very patient with the entire process. I would highly recommend! Thanks again"
We responded:
"Matthew, thank you for the kind review! Terri is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Sonja Franklin

April 16, 2025

5  out of  5
rating by Sonja Franklin
"the staff at this state farm were great at getting me needed forms in 2 hours. Saved the day. Also very quick service on many changes I had to make on my policy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Deb Schedin

April 16, 2025

5  out of  5
rating by Deb Schedin
"I called to make a change to my auto policy. The customer service person I first spoke to was very friendly and helpful. I had deeper questions about my policy and was transferred to Terri. Terri was wonderful! Extremely knowledgeable, kind, the most helpful! By the end of the call, I had a full understanding and the needed changes were made."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ISMAIL

April 15, 2025

5  out of  5
rating by ISMAIL
"I have been a State Farm customer since 2018 and have always been happy with their service and my agents. I still like my agent..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Britannia Fuentes Gomez

April 14, 2025

5  out of  5
rating by Britannia Fuentes Gomez
"Awesome!! Very very helpful, got my insurance just right. Thank youu!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brianna Cummings

April 12, 2025

5  out of  5
rating by Brianna Cummings
"Terri is excellent with customers in making sure they can save money with State Farm insurance. She is so kind and personable. I enjoy talking with her. She truly cares about me. I highly recommend talking to her when getting insurance through State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Preston

April 11, 2025

5  out of  5
rating by David Preston
"Very helpful and informative with my homeowners policy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janet Masterjohn

April 8, 2025

5  out of  5
rating by Janet Masterjohn
"Terrie was so great on the phone, answering my questions, calling me back right away the then looking to see if she could save me any money on my policies. She encouraged me to do the Safe Driver's class and that it would save me a quite a bit of $ throughout the year!!!"
We responded:
"Thank you for taking the time to share your thoughts Janet! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sarah F

April 3, 2025

5  out of  5
rating by Sarah F
"I love Terri! She’s so incredibly helpful in so many ways! When i found out my insurance expired, Terri helped me with all my insurance problems I had and found out my old insurance (who helped me so much too) was over charging me for car insurance. Now i have car, renters and life insurance through them and it’s honestly so affordable!!! I highly recommend Terri!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kirstin Poole

April 1, 2025

5  out of  5
rating by Kirstin Poole
"I've been with Leanne Casanova State Farm for 15 years. Leanne promptly returned my call, and I've been pleased ever since with both my Homeowners and Auto policies. Leanne's group even helped me through a stressful house fire in 2012. Every agent is kind, courteous and extremely knowledgeable. My agent, Terri Lavalle, deserves praise and more. She's prompt, approachable and goes above and beyond to find a great rate, just recently cutting my current auto policy in half!"
We responded:
"Thank you for the review, Kristin!"
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Samantha Schuler

April 1, 2025

5  out of  5
rating by Samantha Schuler
"Love working with this agency! Everytime I call in whether it be for a quick question or policy update, the staff is so friendly and knowledgeable. I typically always speak with Sharon who is amazing! Her knowledge of the products and services is outstanding and her customer service is next level! Would highly recommend this agency if you are the market!"
We responded:
"Thank you for reviewing our State Farm office Samantha! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Antar Salim

March 31, 2025

4  out of  5
rating by Antar Salim
"Good overall experience."
We responded:
"Your feedback is valued Antar, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Sue Berg

March 27, 2025

5  out of  5
rating by Sue Berg
"I was a customer of this agency for over a decade, then left for lower premiums, however, after about a year, Terri called and was able to get me better rates and service. I am happy to say that I am back with State Farm -Casanova agency. Terri is always just a call away, and will resolve my questions and requests! Thanks Terri Sue Berg"
We responded:
"Thank you for reviewing our State Farm office Sue! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua

March 27, 2025

5  out of  5
rating by Joshua
"Terri is great and I've had a nice, accommodating time at State Farm. If you're in the area and looking for insurance, I'd recommend connecting with her while exploring your options."
We responded:
"We appreciate your review Joshua! We are delighted to know you had a great experience with Terri and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Tietz

March 13, 2025

5  out of  5
rating by Jim Tietz
"Terri was great."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrea Paul

February 26, 2025

5  out of  5
rating by Andrea Paul
"My husband & I love our State Farm Insurance...we've been with them for many years...and my elderly mom feels the same way. We think the world of Leeanne Casanova's State Farm Agency in Eagan- wow! The incredibly personalized service & kindness we've experienced with Leeanne & her team members throughout the years is unparalleled in today's world. Leeann & her team go out of their way to walk you through the insurance process & the claims process. Without hesitation, my husband & I, as well as my mom give the highest of recommendations to Leeanne's agency- you'll always be very well cared for by this incredible team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We really work hard to personalize our help and attention and so appreciate your business. "
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Joseph Lombardi

February 6, 2025

5  out of  5
rating by Joseph Lombardi
"Very caring and patient agent who worked closely with me in looking into saving money with my car policy."
We responded:
"Joseph, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniel Ward

February 5, 2025

5  out of  5
rating by Daniel Ward
"Always helpful and knowledgeable when calling in. They are up to date on my policies and offer suggestions on way to save or have better coverage."
We responded:
"Daniel, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know Thank you for choosing Casanova State Farm! "
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Rachel Bouchard

February 3, 2025

5  out of  5
rating by Rachel Bouchard
"LeAnne and Terri are very customer-oriented and always helpful in finding the right solutions with insurance. They always give good options for saving on rates and respond quickly to any questions or issues. They are GREAT to work with---"
We responded:
"Thank you for your comments, Rachel! We really appreciate your business!"
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R K

January 8, 2025

5  out of  5
rating by R K
"Terri Lavalle is amazing to work with!! She's so friendly, knowledgeable, helpful, thorough, and the list goes on. I've been a client of Leanne and team for a while now and do not plan on changing agents anytime soon. Our young adult child is now also a client of this amazing team thanks to Terri, and she is definitely going to be point of contact for all auto, home, and life insurance questions as our child heads into adulthood. Thank again Terri!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cheryl Kottke

January 6, 2025

5  out of  5
rating by Cheryl Kottke
"Leanne and her team are knowledgeable and professional. I have been a client for over 20 years and recommend them. I have bundled my home & auto and I trust Leanne with my insurance needs."
We responded:
"Thank you, Cheryl, for the amazing review. Our team works hard to provide a great insurance experience in Eagan and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Melinda Berosik

December 30, 2024

5  out of  5
rating by Melinda Berosik
"Terri Lavalle is so friendly and helpful!! She always goes above & beyond to help in any way!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."