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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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m hoffman

August 23, 2024

4  out of  5
rating by m hoffman
"It was a pleasure to work with the Casanova office. They have handled my homeowner insurance needs for 16 years at least. Recently, Terri handled insurance for our new home. She understood the process, who to call, and kept me informed. So far, I have not had to make a claim. If I ever make a claim its's good to know that I can talk to a live person!"
We responded:
"Thank you for your comments! Our appreciates your kind words. Thank you for choosing Casanova State Farm!"
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Cori Wahl

August 16, 2024

5  out of  5
rating by Cori Wahl
"I had many questions, for some reason today, which resulted in several phone calls to State Farm. I was so impressed with the efficiency and kindness showed to me by Terri and Jenn. My questions were answered quickly and accurately. Terri also offered opportunities to improve my coverage. Thank you!"
We responded:
"Hi, Cori! Thank you for the shoutout for Jen & Terri! They are a vital part of the team and we appreciate how much they care about all of our customers. Thank you for giving us the opportunity to help you with your insurance needs. "
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Dr. Cinema

August 14, 2024

5  out of  5
rating by Dr. Cinema
"My rep is very helpful in answering my questions and helping me make updates to my policy"
We responded:
"Thank you for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies!"
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Josiah Fasil

August 6, 2024

5  out of  5
rating by Josiah Fasil
"Terry was fantastic in helping me with my insurance needs. She explained everything clearly, answered all my questions, and found a policy that fit my budget. Terry was quick to respond to calls and emails and made the whole process easy and stress-free. I highly recommend her for anyone looking for a reliable and caring insurance agent. Thank you, Terry!"
We responded:
"Josiah, thank you for the positive rating! Terri always puts our customers first. We are delighted by your amazing review!"
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Lee Agness

August 6, 2024

5  out of  5
rating by Lee Agness
"Terri has always been very knowledgeable and helpful anytime I have questions, make payments or need to make any changes to my insurance coverage."
We responded:
"Wow, Lee, thank you for the positive feedback! We are happy to hear that Terri provided you with kind and professional service. Thank you for choosing us for your insurance needs! - Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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alexliekis

August 6, 2024

5  out of  5
rating by alexliekis
"They have always been there for my family! They are super honest in order to help you the best they can, whether they charge you more or not! 10/10 agency!"
We responded:
"Alex, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that you've had a good experience! We appreciate you putting your trust in our office to help protect what matters most."
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Chris Beck

August 6, 2024

5  out of  5
rating by Chris Beck
"Always very helpful! Thanks!"
We responded:
"Thank you for your comments, Chris! We really appreciate your business!"
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AA Tony Bordsen

August 5, 2024

5  out of  5
rating by AA Tony Bordsen
"Great white glove treatment that was unexpected but very welcome. Leanne and her team did an awesome job proactively reaching out, going the extra mile and willing to help in any way. Very happy with my experience so far. Thank you!"
We responded:
"Thank you, Tony, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for you! Thank you for choosing Casanova State Farm!"
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john gehrke

August 2, 2024

5  out of  5
rating by john gehrke
"Friendly great service"
We responded:
"Thank you for the five-stars, John! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Bruce Wenner

July 31, 2024

5  out of  5
rating by Bruce Wenner
"Makes sure things are taken care of our needs."
We responded:
"Thank you for the five-stars, Bruce! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Bear Man

July 30, 2024

5  out of  5
rating by Bear Man
"Terri is always so helpful every time I call. Thanks for all your help."
We responded:
"Thank you for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Terri always puts our customers first."
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Sharon Nolte

July 29, 2024

5  out of  5
rating by Sharon Nolte
"Asked for help today with my Property Insurance rate to see what might be done. All my questions were answered quickly and was given some advise."
We responded:
"Thank you for the 5-star rating, Sharon! We look forward to assisting you with your insurance needs in the future. Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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Les Bordsen

July 27, 2024

5  out of  5
rating by Les Bordsen
"The State Farm team from Leanne Casanova has been fantastic! Especially Lauren Vassel, who is been very patient with me and the claims that we have from storm damage. There were some items that got messed up and she was able to walk me through it. Was able to get a hold of the adjuster and make sure the items of concern Were brought to his attention. He made the adjustments and everything worked out great! She went to bat for me! So grateful to have had her be an advocate!"
We responded:
"Thank you for the five-star rating, Les! I'm pleased to hear that you've had great experiences with Lauren. We appreciate your kind words and look forward to continuing to provide you with excellent service and coverage for years to come. Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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John Kenny

July 25, 2024

5  out of  5
rating by John Kenny
"Leanne Casanova meets with clients annually to assure coverages meet needs. Staff is exceptionally well trained, most often able to provide immediate response to client inquiries. When further research is required, staff members go the extra mile to assure clients are fully informed as and when promised."
We responded:
"John, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Jake Juvland

July 19, 2024

5  out of  5
rating by Jake Juvland
"Terri worked hard for my business and provided me with very useful information great rates and a few laughs. Couldn't be happier"
We responded:
"Jake, we’re so glad to hear how Terri was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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daniel quinlan

July 18, 2024

5  out of  5
rating by daniel quinlan
"Great service always Thank you Terri!"
We responded:
"Thank you for your comments, Daniel! We really appreciate your business!"
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Shana Cabatbat

June 25, 2024

5  out of  5
rating by Shana Cabatbat
"Terri did such a phenomenal job! Her knowledge & customer interaction with me was a PLUS! She listened to what I was looking for & I am a very happy customer! THANKS TERRI!!"
We responded:
"Thank you for the kind words, Shana! Terri is an essential part of our team here at Casanova State Farm! Thank you for your business! "
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Matt Mullaney

June 21, 2024

5  out of  5
rating by Matt Mullaney
"Terri helped get my insurance taken care of and I couldn't be happier. She was very professional and friendly and did the best she could to get me the best rate. Thank you!"
We responded:
"Thank you for the wonderful review, Matt! Our team strives to provide excellent service, and we are happy to hear that Terri delivered for your policies!"
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Rachel Bouchard

June 21, 2024

5  out of  5
rating by Rachel Bouchard
"LeAnne and her team are very customer oriented and always helpful in finding the right solutions with insurance."
We responded:
"Thank you for your comments, Rachel! We really appreciate your business!"
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Jonathan Davis

June 12, 2024

5  out of  5
rating by Jonathan Davis
"Lauren was very helpful in obtaining 2 rental policies. Her communication was outstanding and her explanation of the underwriting process made sense. Great working with Leanne's team!"
We responded:
"Thank you for the wonderful review, Jonathan! Our team strives to provide excellent service, and we are happy to hear that Lauren delivered for your policies!"
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Gary

June 6, 2024

5  out of  5
rating by Gary
"Talked to Terri LaValle today to cancel insurance on a vehicle I sold. She stepped right up and looked at our polices to try and find where we could save some money. She moved our policy from 1 vehicle to another that had safe driver on for longer amount of time. That saved us hundreds of dollars. Thanks again Terri, you ROCK"
We responded:
"Gary-- We are so happy Terri could help you get a better value on your insurance. We truly appreciate your business! Thank you for choosing Casanova State Farm!"
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Mary Hartley

June 1, 2024

5  out of  5
rating by Mary Hartley
"You won't find an agency more helpful! Between Jennifer and Becky and everyone else there - you won't ever be disappointed to call there for any help you need!!"
We responded:
"Mary - thank you so much for your kinds words. We are always glad to help and truly appreciate your business."
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william madden

May 15, 2024

5  out of  5
rating by william madden
"Hands down the most friendly, helpful knowledgeable insurance agents I've ever had the pleasure to do business with."
We responded:
"Thank you for the five-star rating, William! We are pleased to hear that you've had great experiences with our team. We appreciate your kind words and look forward to continuing to provide you with excellent service and coverage for years to come. Leanne Casanova - State Farm Insurance Agent, Eagan, MN"
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Derek Peterson

May 2, 2024

5  out of  5
rating by Derek Peterson
"May 2, 2024 I am adding to this post that I first wrote over a year ago. The windshield cracked - 1/2 across the entire glass. This is the second time and I blame, as do many others, on a manufacturers defect. Terry was exception at, once again, getting me up and running, with no drama, no wasted time nor steps. Once again! I am glad Terry and her colleagues are my insurance team. Post from 2023. I appreciate their: warmth, caring, availability, affordability, support to save me $$, and responsiveness to claims - working to keep things both fair and square."
We responded:
"Thank you for the five-stars, Derek! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Brian Lueth

April 29, 2024

5  out of  5
rating by Brian Lueth
"Fast friendly knowledgeable. Worked with Leanne and her team for years and would highly recommend."
We responded:
"Thank you for the five-star rating, Brian! We appreciate your kind words and look forward to continuing to provide you with excellent service for years to come. Leanne Casanova - State Farm Insurance Agent, Eagan, MN"