Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Onome Hunt

Onome Hunt

April 11, 2024

5  out of  5 rating by Onome Hunt
"Where do I start. Terri was very knowledgeable about the offerings and advised on ways I could save a penny here and there. She was also very warm to talk to, it felt like I was talking to someone I had known my whole meanwhile I had just met her for 10 mins. I don't usually open up to other offerings from an insurance agent but with Terri's honesty and how comfortable I felt talking with her, I will definitely explore other services they offer."
Profile photo of Steve Weston

Steve Weston

April 9, 2024

5  out of  5 rating by Steve Weston
"They are always on top of things. Experience shows. The answers are quick and accurate. Customer service is a strong emphasis. They know who I am when I call and often reach out with suggestions to keep in touch, fine tune our coverage and save us money."
Profile photo of Valerie Gunnerson

Valerie Gunnerson

April 5, 2024

5  out of  5 rating by Valerie Gunnerson
"Terri was GREAT!!! She was kind, caring and patient. She answered all of my questions which made me feel better after our conversation. She explained things clearly so I understood what to expect after being involved in a car accident. I’ve been with Cassanova agency for several years and plan to stay with them long term."
Profile photo of Andrew Wegener

Andrew Wegener

April 3, 2024

5  out of  5 rating by Andrew Wegener
"Leanne and her staff (Terri especially) have been my insurance providers for many years. I've had nothing but great experiences with them and would recommend highly!"
Profile photo of Ian Cody

Ian Cody

March 26, 2024

5  out of  5 rating by Ian Cody
"Terri was kind & also a pleasure to speak with, very understanding and professional , Thanks"
Profile photo of Bill Kantos

Bill Kantos

March 18, 2024

5  out of  5 rating by Bill Kantos
"I called with some questions, and they always have answers. They are easy to work with."
Profile photo of Marsha Frank

Marsha Frank

March 7, 2024

5  out of  5 rating by Marsha Frank
"These people are knowledgeable, kind and considerate. I will definitely recommend them to my friends and family."
Profile photo of Lynn Mens

Lynn Mens

January 17, 2024

5  out of  5 rating by Lynn Mens
"Terri LaValle did a wonderful job of explaining my auto insurance and apartment insurance compared to my other policies. She saved us money on both policies with the same coverage and more. I will recommend others to State Farm and tell them about my experience."
Profile photo of Nicholas Cates

Nicholas Cates

January 14, 2024

5  out of  5 rating by Nicholas Cates
"Lauren was very helpful and gave me good hard advice. I was super stimulated by her charming attitude towards insurance"
Profile photo of Matthew Fraundorf

Matthew Fraundorf

January 10, 2024

5  out of  5 rating by Matthew Fraundorf
"I called Terri with full intent of just getting more information and some pricing. But she was so nice, knowledgeable and easy to work with that we got our home and auto switched over on the spot. she was very patient with the entire process. I would highly recommend! Thanks again"
Profile photo of Abdissa Tibesso

Abdissa Tibesso

December 29, 2023

5  out of  5 rating by Abdissa Tibesso
"I was running behind on my payment, but i wondered if there’s a way to keep my policy active until I bring my account up to date and called. I really appreciate Terri LaValle @ Casanova, taking her time over the phone to try and figure out a way to keep my policy up to date. She really went above and beyond, called me back at times she told me she’d call back with an answer, just really took care of my situation for me. Thank you so much."
Profile photo of Laura Hyypio

Laura Hyypio

December 8, 2023

5  out of  5 rating by Laura Hyypio
"Timely and friendly help always!"
Profile photo of scott faust

scott faust

December 7, 2023

5  out of  5 rating by scott faust
"Excellent customer service."
Profile photo of Justeen Rylander

Justeen Rylander

October 17, 2023

5  out of  5 rating by Justeen Rylander
"I have been quoted a few times by Lauren and she is always very knowledgeable and very patient with explaining my different options! Very kind!"
Profile photo of Walter Dorado

Walter Dorado

October 12, 2023

5  out of  5 rating by Walter Dorado
"Very helpful."
Profile photo of Ro ZG


September 26, 2023

5  out of  5 rating by Ro ZG
"Terri sent me a text asking if she could see if they could get me better coverage for less, so we talked about it, and she did it! Personable, professional and very clear."
Profile photo of Rick Jones

Rick Jones

September 11, 2023

5  out of  5 rating by Rick Jones
"I called to get information regarding insurance coverage that St. Paul Credit union requested regarding the Declaration page for my Toyota Highlander. Terri La Valle was able to e-mail me the information. She was very personable person and even wished me a happy Belated Birthday. Rick Jones."
Profile photo of daud diriye

daud diriye

August 23, 2023

5  out of  5 rating by daud diriye
"The reason State Farm Casanova I like is they are ready every question and they tell you easiest way"
Profile photo of Valerie Sands

Valerie Sands

August 18, 2023

5  out of  5 rating by Valerie Sands
"Nicest People! Great customer service! State Farm is the best!"
Profile photo of Danielle Jenkins

Danielle Jenkins

July 13, 2023

5  out of  5 rating by Danielle Jenkins
"Lauren was phenomenal agent! She was super responsive at providing me with a quote and was unbelievably knowledgeable. She took great care of me and created a friendly and welcoming environment. 10/10 would recommend!"
Profile photo of Cortney S

Cortney S

June 30, 2023

5  out of  5 rating by Cortney S
"Terri was so helpful and patient answering all my questions. I was able to add onto my auto policy and sign both my children up for life insurance - she made the process a breeze! I highly recommend working with Terri at Leanne Casanova State Farm."
Profile photo of Lana Pochtar

Lana Pochtar

June 15, 2023

5  out of  5 rating by Lana Pochtar
"I love working with Leanne's team. All of my insurance needs always done quickly and easily. Every time I call, I have a great experience. I know they always have my back! Thank you!"
Profile photo of Kim Rothe

Kim Rothe

June 14, 2023

5  out of  5 rating by Kim Rothe
"They have the best customer service and truly care about their clients. I would definitely recommend them!"
Profile photo of Tim Hjulberg

Tim Hjulberg

June 13, 2023

5  out of  5 rating by Tim Hjulberg
"Terri was a great help in getting my new-used truck coverage in place. First time I worked with her and it was a budda-bing budda-boom, all done! Super!!"
Profile photo of John Kenny

John Kenny

June 7, 2023

5  out of  5 rating by John Kenny
"Leanne Casanova meets with clients annually to assure coverages meet needs. Staff is exceptionally well trained, most often able to provide immediate response to client inquiries. When further research is required, staff members go the extra mile to assure clients are fully informed as and when promised."