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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Juvland

July 19, 2024

5  out of  5 rating by Jake Juvland
"Terri worked hard for my business and provided me with very useful information great rates and a few laughs. Couldn't be happier"
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daniel quinlan

July 18, 2024

5  out of  5 rating by daniel quinlan
"Great service always Thank you Terri!"
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Shana Cabatbat

June 25, 2024

5  out of  5 rating by Shana Cabatbat
"Terri did such a phenomenal job! Her knowledge & customer interaction with me was a PLUS! She listened to what I was looking for & I am a very happy customer! THANKS TERRI!!"
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Matt Mullaney

June 21, 2024

5  out of  5 rating by Matt Mullaney
"Terri helped get my insurance taken care of and I couldn't be happier. She was very professional and friendly and did the best she could to get me the best rate. Thank you!"
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Rachel Bouchard

June 21, 2024

5  out of  5 rating by Rachel Bouchard
"LeAnne and her team are very customer oriented and always helpful in finding the right solutions with insurance."
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Jonathan Davis

June 12, 2024

5  out of  5 rating by Jonathan Davis
"Lauren was very helpful in obtaining 2 rental policies. Her communication was outstanding and her explanation of the underwriting process made sense. Great working with Leanne's team!"
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June 6, 2024

5  out of  5 rating by Gary
"Talked to Terri LaValle today to cancel insurance on a vehicle I sold. She stepped right up and looked at our polices to try and find where we could save some money. She moved our policy from 1 vehicle to another that had safe driver on for longer amount of time. That saved us hundreds of dollars. Thanks again Terri, you ROCK"
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Mary Hartley

June 1, 2024

5  out of  5 rating by Mary Hartley
"You won't find an agency more helpful! Between Jennifer and Becky and everyone else there - you won't ever be disappointed to call there for any help you need!!"
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william madden

May 15, 2024

5  out of  5 rating by william madden
"Hands down the most friendly, helpful knowledgeable insurance agents I've ever had the pleasure to do business with."
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Derek Peterson

May 2, 2024

5  out of  5 rating by Derek Peterson
"May 2, 2024 I am adding to this post that I first wrote over a year ago. The windshield cracked - 1/2 across the entire glass. This is the second time and I blame, as do many others, on a manufacturers defect. Terry was exception at, once again, getting me up and running, with no drama, no wasted time nor steps. Once again! I am glad Terry and her colleagues are my insurance team. Post from 2023. I appreciate their: warmth, caring, availability, affordability, support to save me $$, and responsiveness to claims - working to keep things both fair and square."
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Brian Lueth

April 29, 2024

5  out of  5 rating by Brian Lueth
"Fast friendly knowledgeable. Worked with Leanne and her team for years and would highly recommend."
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Heidi Greger

April 22, 2024

5  out of  5 rating by Heidi Greger
"Terri was a pleasure to work with. She walked me through auto, home, and personal liability (umbrella policy) options, found every discount I was entitled to, and I now feel confident I have the insurance coverage I need. She was patient with me, explaining all the details, and was knowledgeable, courteous, and thorough. I highly recommend working with her to get the most for the money! An all-around pleasant experience!"
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Mark Bouchard

April 22, 2024

5  out of  5 rating by Mark Bouchard
"Fine State Farm agency"
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Joe Trowbridge

April 18, 2024

5  out of  5 rating by Joe Trowbridge
"I have been with these guys for over 30 years and have all my insurance needs met with them. They are attentive and on the ball when you need things done. I highly recommend"
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Onome Hunt

April 16, 2024

5  out of  5 rating by Onome Hunt
"Where do I start. Terri was very knowledgeable about the offerings and advised on ways I could save a penny here and there. She was also very warm to talk to, it felt like I was talking to someone I had known my whole life meanwhile I had just met her for 10 mins. I don't usually open up to other offerings from an insurance agent but with Terri's honesty and how comfortable I felt talking with her, I will definitely explore other services they offer."
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Steve Weston

April 9, 2024

5  out of  5 rating by Steve Weston
"They are always on top of things. Experience shows. The answers are quick and accurate. Customer service is a strong emphasis. They know who I am when I call and often reach out with suggestions to keep in touch, fine tune our coverage and save us money."
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Valerie Gunnerson

April 5, 2024

5  out of  5 rating by Valerie Gunnerson
"Terri was GREAT!!! She was kind, caring and patient. She answered all of my questions which made me feel better after our conversation. She explained things clearly so I understood what to expect after being involved in a car accident. I’ve been with Cassanova agency for several years and plan to stay with them long term."
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Andrew Wegener

April 3, 2024

5  out of  5 rating by Andrew Wegener
"Leanne and her staff (Terri especially) have been my insurance providers for many years. I've had nothing but great experiences with them and would recommend highly!"
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Ian Cody

March 26, 2024

5  out of  5 rating by Ian Cody
"Terri was kind & also a pleasure to speak with, very understanding and professional , Thanks"
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Bill Kantos

March 18, 2024

5  out of  5 rating by Bill Kantos
"I called with some questions, and they always have answers. They are easy to work with."
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Marsha Frank

March 7, 2024

5  out of  5 rating by Marsha Frank
"These people are knowledgeable, kind and considerate. I will definitely recommend them to my friends and family."
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Lynn Mens

January 17, 2024

5  out of  5 rating by Lynn Mens
"Terri LaValle did a wonderful job of explaining my auto insurance and apartment insurance compared to my other policies. She saved us money on both policies with the same coverage and more. I will recommend others to State Farm and tell them about my experience."
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Nicholas Cates

January 14, 2024

5  out of  5 rating by Nicholas Cates
"Lauren was very helpful and gave me good hard advice. I was super stimulated by her charming attitude towards insurance"
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Matthew Fraundorf

January 10, 2024

5  out of  5 rating by Matthew Fraundorf
"I called Terri with full intent of just getting more information and some pricing. But she was so nice, knowledgeable and easy to work with that we got our home and auto switched over on the spot. she was very patient with the entire process. I would highly recommend! Thanks again"
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Abdissa Tibesso

December 29, 2023

5  out of  5 rating by Abdissa Tibesso
"I was running behind on my payment, but i wondered if there’s a way to keep my policy active until I bring my account up to date and called. I really appreciate Terri LaValle @ Casanova, taking her time over the phone to try and figure out a way to keep my policy up to date. She really went above and beyond, called me back at times she told me she’d call back with an answer, just really took care of my situation for me. Thank you so much."